A serviced apartment is a furnished flat with hotel-like services: cleaning, linen, Wi-Fi, security and often a gym, pool and backup power. They are the easiest place to stay while you look for a long-term home in Nairobi, and many people stay in them for months.
Where they are
Most are in the areas newcomers want to live in anyway:
- Westlands - the most choice, near offices, malls and nightlife. See Living in Westlands.
- Kilimani and Kileleshwa - central, with many apartment blocks. See Living in Kilimani.
- Lavington - quieter and residential.
- Upper Hill - near offices and hospitals.
- Gigiri and Runda - near the UN and embassies.
- Karen - for families and a greener setting.
What they cost
Prices depend on area, size, building and length of stay. Serviced apartments usually cost more per month than an unfurnished flat, but much less than a hotel for the same period, and they include furniture, utilities and cleaning.
- Nightly rates are highest for short stays.
- Monthly rates are much lower per night. Always ask for one.
- Longer stays of three months or more can be negotiated further.
Check whether the price includes electricity, water, Wi-Fi, cleaning, parking and VAT.
How to find one
- Booking and short-let platforms - good for the first few nights, and for reviews.
- Direct with the building or operator - usually cheaper for a month or more.
- Relocation agents and employers’ preferred lists.
What to check
- Security - controlled access, guards and CCTV.
- Backup power and water - generator and borehole or tanks.
- Internet speed - ask for a speed test if you work from home.
- Cleaning - how often, and whether linen changes are included.
- Noise - especially in Westlands.
- The commute at rush hour to where you need to be.
- Cancellation and deposit terms.
Scams
Fake listings are common. Never pay a deposit for a property you have not seen or through someone you cannot verify; book through a platform with payment protection, or pay the operator’s business account after a viewing. See Finding housing.