Mental health support in Nairobi has grown quickly, with private counsellors, psychologists and psychiatrists, hospital mental health units, and online services. Asking for help is increasingly common.
Who does what
- Counsellors - talking therapy for stress, grief, relationships and life changes. Must be registered with the Counsellors and Psychologists Board.
- Clinical psychologists - assessment and therapy for conditions such as depression, anxiety and trauma.
- Psychiatrists - medical doctors who diagnose, prescribe medication and treat more severe conditions. Registered with the Kenya Medical Practitioners and Dentists Council.
- Your GP - a good first stop, who can refer you.
Where to find help
- Private practices across Westlands, Kilimani, Upper Hill and Karen, many offering online sessions.
- Hospitals - the large private hospitals have psychiatry and psychology departments, and some have inpatient units.
- Kenyatta National Hospital and Mathari National Teaching and Referral Hospital - public options.
- Employee assistance programmes - many employers offer free, confidential counselling sessions. Ask HR.
- Universities run counselling services for students.
What it costs
Private sessions vary widely with the practitioner’s qualifications and experience. Ask about fees before booking, and whether they offer a sliding scale. Community organisations and some NGOs offer free or low-cost counselling.
Insurance and SHA
- Private health insurance often covers psychiatric care and sometimes therapy, within limits. Check your policy’s outpatient cover. See Private health insurance.
- SHA covers some mental health services at contracted facilities. Ask the facility.
Choosing a therapist
- Check registration with the relevant board or council.
- Ask about their approach and experience with your concern.
- Try a first session - feeling comfortable with the person matters.
- Language and culture - many therapists work in English and Kiswahili, and some specialise in expatriates or particular communities.
In a crisis
If you or someone else is in immediate danger, call 999 or go to the nearest emergency department. The Kenya Red Cross runs a toll-free line on 1199 that can connect you with support.