Every business trading from premises in Nairobi needs the county’s Unified Business Permit (UBP), renewed every year. It replaced several separate county licences with one permit, and the fee depends on the kind and size of business.

Who needs it

Shops, offices, restaurants, salons, workshops, clinics, schools and most other businesses operating from premises in Nairobi City County. Home-based and online businesses should check with the county whether they need one.

Registration with the Business Registration Service does not replace the permit. See Registering a business.

What it costs

The fee is set by the county’s Finance Act schedule, by activity and size - for example the number of staff and the floor area. A small shop might pay a few thousand shillings a year; large businesses pay tens of thousands or more. There is also a small application fee.

In 2026 the county announced a waiver of permit fees for new start-ups. Check whether you qualify before paying.

Step by step

  1. Apply online through the Nairobi City County services portal (linked from nairobi.go.ke), where you create an account.
  2. Enter the business details - name, registration number, KRA PIN, activity, the premises (plot number and location), and size.
  3. Get an invoice calculated for your activity and size.
  4. Pay by M-Pesa or bank, using the invoice number.
  5. Download and print the permit. Display it at the premises.

Renewing

Permits run for the calendar year and must be renewed early in the year. Late renewal attracts penalties. Enforcement officers carry out checks, and businesses without a valid permit can be fined or closed.

Other licences you may need

  • Fire safety certificate from the county.
  • Food handling and health certificates for food businesses.
  • Liquor licence to sell alcohol.
  • Signage and advertising permits for outdoor signs.
  • Sector licences from national regulators, for example in health, finance or education.

Tips

  • Keep receipts and the permit copy with your business records.
  • Pay only through official county channels. Ask officers for identification, and never pay cash on the spot without an official receipt.

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